Amana® Owner Center

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Troubleshooter Washers

Issue: There’s an error message on my front-load washer.

ALL RIGHT, LET’S CHECK ON THE FOLLOWING:

Follow these solutions if your front-load washer is displaying the following error codes:

dET 

  1. The detergent dispenser is not detected in the dispenser (only on select models). If you’re using single-load doses of detergent, ignore this message.
  2. Make sure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.

Int

  1. The cycle was paused or canceled. The washer may take up to 20 to 30 minutes to stop spinning and drain, and will display this error code during that time.
  2. To remove the code, press the PAUSE or CANCEL button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.

rL or F34 

  1. Items were detected in the washer during the Clean Washer cycle. Remove items from the drum and restart the Clean Washer cycle.

Sud or Sd

  1. There are too many suds in the washing machine. The washing machine won’t be able to spin out water with the excess suds. When “Sud” or “Sd” is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. The pause allows bubbles in the suds to break. The pause and rinsing are necessary and may occur several times to eliminate the suds.
  2. Make sure you’re using HE or High Efficiency detergent. Check your Use and Care Guide for more information.
  3. The Sud or Sd code may also be the result of a restricted drain hose or standpipe (drainpipe). Make sure the drain hose is not kinked or clogged. Check your Use and Care Guide for more information.

F5 E2

  1. The door is not locking properly. Check that there are no items blocking the door and that it’s closed completely. Press the PAUSE or CANCEL button twice and the power button once to clear the code.

F7 E1

  1. The code indicates a motor speed sensing error, the motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and that your washer is not overloaded.
  2. Press the PAUSE or CANCEL button twice and the power button once to clear the code.

F8 E1 or LO FL 

  1. The washer is sensing a low flow of water. Make sure that your household water supply is turned on and that both the cold and hot water faucets or valves are fully open. Also make sure that the water inlet hoses are not kinked and that there are no anti-flood hoses and controls in the water line connected to the washer.
  2. Press the PAUSE or CANCEL button twice and the power button once to clear the code.

F8 E2

  1. This indicates a problem with the Dispenser System (only on select models). Verify detergent drawer or detergent cartridge is not clogged with detergent.

F9 E1 

  1. This error code indicates that drain times are longer than expected, typically over 8 minutes. Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirement are 96″ (244 cm) maximum and 39″ (99 cm) minimum.
  2. Excessive sids may also cause delays in draining. Make sure you are using HE detergent.

Other F# or E# code 

  1. Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press START. If the code persists, contact Customer Service at (866) 616-2664. You may also need to schedule an appointment with a qualified repair technician.

 

 

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